Cyberstaff

Select from available British voice options and preview how each voice sounds before applying changes.

How do I change my AI's voice?

Edit the greeting your AI says when answering calls, with tips for creating effective opening messages.

How do I customise the opening message?

Enable your AI to greet returning callers by name for a more personal experience.

How do I enable personalised greetings?

Configure what information your AI collects: customer name, job details, address, and availability preferences.

What details can my AI collect from callers?

Add business-specific questions for your AI to ask callers beyond the standard information collection.

How do I add custom questions for my AI to ask?

Switch between booking modes to control how your AI handles appointment requests from callers.

How do I change how my AI handles bookings?

Enable your AI to remember returning callers, build customer profiles, and provide personalised experiences.

What is Customer Intelligence?

Customise your AI's voice, greeting, conversation handling, and what information it collects from callers.

AI Receptionist Settings

Find answers and get help from Intercom Support and Community Experts

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