These settings control what happens when someone calls your AI number directly. Choose how calls are handled based on your preferences.
Available routing options
AI Answers All Calls (Default)
Every call to your AI number goes directly to your AI Receptionist
No phone ringing for you
AI handles everything 24/7
Best for: Businesses wanting fully automated call handling
Ring My Phone First
When someone calls your AI number, your phone rings for a set time (e.g., 20 seconds)
If you don't answer, AI Receptionist takes over
You can still answer important calls personally
Best for: Businesses wanting to answer when available
Schedule-Based Routing
Configure different routing by time/day for calls to your AI number
Example: Ring your phone during business hours, AI only outside hours
Flexible scheduling per day of week
Best for: Businesses with defined working hours
Important: These settings only apply to direct calls to your AI number. If you're forwarding calls from your existing number, your phone already rings first before the AI receives the call.
Choosing the right option
Situation | Best Option |
Want AI to handle everything | AI Answers All Calls |
Want to answer when possible | Ring My Phone First |
Different rules for work vs off hours | Schedule-Based Routing |
Running a busy business | Schedule-Based Routing |
Prefer personal touch when available | Ring My Phone First |