When confirming a booking, you select how long the appointment will last. This determines the calendar event duration.
How duration works
Your AI estimates the duration based on the conversation
The estimated duration appears pre-selected
You can adjust up or down as needed
Duration options are in 15-minute increments
Adjusting duration
Find the Duration selector on the booking confirmation
Use the hours and minutes dropdowns
Select the total time needed for this appointment
Consider travel time if you're visiting the customer
Duration considerations
Include buffer time - Add extra time between appointments
Service type - Different services need different durations
Customer needs - Some jobs take longer than average
Warning: If the selected duration extends past your available hours, you'll see a warning. You can still confirm, but the appointment may run into unavailable time.
Common durations by service type
Service Type | Typical Duration |
Consultation | 30-60 minutes |
Service visit | 1-2 hours |
Quick appointment | 15-30 minutes |
Full service | 2-4 hours |
Adjust based on your specific services and experience.