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How do I set up a webhook integration?

Connect your AI Receptionist to external tools by configuring a webhook URL to receive call data.

Updated this week

Webhooks allow you to send call data automatically to external tools, CRMs, or custom systems.
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Steps to set up a webhook

  1. Go to Integrations in the profile popup in the menu

  2. Find the Webhook section

  3. Enter your webhook URL in the field

  4. Click Save

  5. Optionally click Send Test to verify it works

What is a webhook URL?

A webhook URL is a web address that receives data. When a call completes, we send the call data to this URL automatically.
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You get webhook URLs from:

  • Zapier (Webhooks by Zapier trigger)

  • Make.com (Webhooks module)

  • Your custom application

  • Integration platforms
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Getting a webhook URL

From Zapier:

  1. Create a new Zap

  2. Choose "Webhooks by Zapier" as trigger

  3. Select "Catch Hook"

  4. Copy the webhook URL provided

From Make.com:

  1. Create a new scenario

  2. Add a Webhooks module

  3. Create a new webhook

  4. Copy the URL provided

Verifying your webhook

  1. Enter your webhook URL

  2. Click Send Test

  3. Sample call data is sent to your URL

  4. Check your receiving system got the data

  5. If successful, your integration is working

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