Skip to main content

What if my website information was extracted incorrectly?

Fix incorrect or missing business information that was automatically extracted from your website.

Updated this week

Sometimes the automated extraction doesn't capture everything perfectly. You can easily correct any errors.
​

Common extraction issues

  • Missing information: Website doesn't clearly state something

  • Outdated info: Website hasn't been updated recently

  • Wrong interpretation: AI misunderstood context

  • Partial extraction: Some details captured, others missed
    ​

How to fix incorrect information

  1. Go to Business in the menu

  2. Find the section with incorrect information

  3. Correct the information manually

  4. Click Save from the popup at the bottom
    ​

Your edits take priority

  • Manual edits override extracted data

  • Changes apply immediately to your AI

  • You have full control over what your AI knows
    ​

When to contact support

  • Extraction repeatedly fails

  • Major portions of your site aren't being captured

  • Technical errors during extraction

  • Questions about what's being extracted

Tip: Clear, well-structured websites with dedicated "About", "Services", and "Contact" pages extract best.

Did this answer your question?